FAN INFORMATION | LEEDS RHINOS (A)

Supporters making the trip to Headingley Stadium are asked to read the following Fan Information guide...

KEITH HOWARD FOUNDATION TROPHY AWAY FAN INFORMATION

Leeds Rhinos Ticket Office

Leeds Rhinos Ticket Office will open at 11.30am for any ticket sales and collections. Gates will open at 12.30pm. 

Away Fan’s Access

Away fans can access through the turnstiles on Kirkstall Lane (Gate G). These turnstiles will also have 2 pay on the day turnstiles which allow contactless payments for the Western Terrace. Please note cash is not accepted on the turnstiles or bars within the stadium.

Important Travel Information

As it stands there are no planned Rail Strikes for Sunday 29^th January but please plan your journey accordingly and allow plenty of time to arrive at the stadium. Why not plan your journey using our new Leeds Rhinos Journey Planner, by clicking here- https://travel.yousmartthing.com/leeds_rhinos.

If travelling by First Bus, a single journey costs only £2 from anywhere in West Yorkshire and only £4.50 DaySaver Adult ticket. These can be purchased directly using the First Bus App. 

Did you know there’s more way you can buy tickets for Rhinos games?

We always advise purchasing your tickets in advance as all promotions and discounts finish from midnight the day before the matchday, but we do have matchday options too!

·       On the turnstiles – fans can purchase tickets which covers entry to the Western Terrace via the turnstiles on Kirkstall Lane (Gate G) on matchday using contactless payment with either a credit / debit card or payment using a smartphone. Cash is no longer accepted on the turnstiles. Turnstiles for the Keith Howard Foundation Trophy will open at 12.30pm.

·       From the Ticket Office – Leeds Rhinos Ticket Office on St Michaels Lane is open from 11.30am (subject to change) and fans can purchase ticket for North Stand Seating. Card payments are preferred.

·       Online – Tickets can be purchased online at tickets.therhinos.co.uk up until kick off and your tickets will be sent to your email address to use on your smartphone at the turnstiles.

Live Stream

Leeds Rhinos have teamed up with Our League to offer Rugby League fans around the world the chance to watch our clash against Bradford Bulls, live from Headingley Stadium, kick off 2.30pm.

The game will be available to fans at a cost of £4.95 if booked before midnight the day before the game, please be aware the price will rise to £10 on the day of the game, so fans are encouraged to purchase in advance of game day. In order to purchase the game, you need to be logged into your Our League account on the rugby-league.com website. You cannot purchase within the app. The full game replay will be available to anyone who has pre-ordered the game and fans who do not purchase before the game can also pay to watch the full match again after the final hooter for £4.95 

TRAVELLING TO THE STADIUM

HOW TO GET TO HEADINGLEY STADIUM

Please ensure however you choose to travel to the stadium you do it safely and where possible sustainably. Turnstiles for the Keith Howard Foundation Trophy will open at 12:30pm so please allow plenty of time to arrive at the stadium and help with the safe entry for all spectators into the ground. 

Keep an eye on possible road closures here - https://one.network/uk/leeds

Please be aware that due to ongoing road works the railway bridge on St Michaels Lane is currently pedestrian only.

Please note there may be disruption to train services due to ongoing rail strikes, please plan your journey accordingly and allow plenty of time to arrive at the stadium.

LEEDS RHINOS JOURNEY PLANNER

Leeds Rhinos have partnered with You. Smart. Thing to bring fans a customisable journey planner for Leeds Rhinos fixtures and events to help you find the best and most carbon friendly way of travelling. Click here to start planning your journey - https://travel.yousmartthing.com/leeds_rhinos 

CAR PARKING

There is no parking for cars at the stadium or in the surrounding residential areas. Please ensure you do not park on coned roads, residential parking zones or on double yellow lines. Parking wardens patrol the stadium on match night. 

Please be aware that the Railway Bridge is only open for pedestrian access due to ongoing roadworks. 

COACH PARKING

All coach parking is available on St Michaels Lane (near the allotments - there is no access via the railway bridge on St. Michaels Lane for coaches). A map showing the best route to the coach parking area can be obtained by contacting the Ticket Office on 0371 423 1315 during opening hours or alternatively click here - https://www.therhinos.co.uk/wp-content/uploads/2022/07/Leeds-Rhinos-Coach-Parking-Map.pdf

If you are bringing a coach that is not part of the official travel of your club please email tickets@therhinos.co.uk to let us know. 

TICKET INFORMATION

LEEDS RHINOS TICKET OFFICE

For the Keith Howard Foundation Trophy, Leeds Rhinos Ticket Office will open at 11.30am on matchday for ticket sales and collections. Turnstiles open at 12:30pm. 

If you have ordered your tickets directly through your club you will need to collect physical tickets before arriving at Headingley.

Don’t forget we are also open during the game too if you need any assistance and will close 20 minutes after the final whistle. 

CAN I PURCHASE TICKETS IN ADVANCE?

We always recommend tickets are purchased in advance of a matchday as all promotions and discounts finish at midnight the day before the matchday. 

·       On the turnstiles – fans can purchase tickets which covers entry to the Western Terrace via the turnstiles on Kirkstall Lane (Gate G) on matchday using contactless payment with either a credit / debit card or payment using a smartphone. Cash is no longer accepted on the turnstiles. Turnstiles for the Keith Howard Foundation Trophy will open at 12.30pm.

·       From the Ticket Office – Leeds Rhinos Ticket Office on St Michaels Lane is open from 11.30am (subject to change) and fans can purchase ticket for North Stand Seating. Card payments are preferred.

·       Online – Tickets can be purchased online at tickets.therhinos.co.uk up until kick off and your tickets will be sent to your email address to use on your smartphone at the turnstiles. 

CAN I PURCHASE TICKETS ON MATCHDAY?

We always recommend tickets are purchased in advance of a matchday as all promotions and discounts finish at midnight the day before the matchday. However, if you have a last minute urge to watch some Rugby League we also sell tickets on the day of the game; but please be aware that purchasing tickets on a matchday is always subject to availability and cannot be guaranteed. Please ensure that you check therhinos.co.uk or Leeds Rhinos Official social media channels before travelling without a ticket. 

·       Online – Tickets can be purchased online at tickets.therhinos.co.uk up until kick off and your tickets will be sent to your email address to use on your smartphone at the turnstiles.

·       On the turnstiles – fans can purchase tickets which covers entry to the Western Terrace via the turnstiles on Kirkstall Lane (Gate G) on matchday using contactless payment with either a credit / debit card or payment using a smartphone. Cash is no longer accepted on the turnstiles. Turnstile for the Wetherby Whaler Festive Challenge will open at 10am.

·       From the Ticket Office – Leeds Rhinos Ticket Office on St Michaels Lane is open from 9:30am (subject to change) and fans can purchase ticket for North Stand Seating. Card payments are preferred.

CAN I MOVE AROUND THE GROUND?

Your tickets will display which entry points can be used with your ticket.

Away fans who have purchased tickets directly from the away club can only access the stadium via Kirkstall Lane (Gate G) turnstiles only.

Fans cannot transfer in either direction across the South West Corner (between Tetley’s South Stand and Western Terrace).

Please ensure you give yourselves plenty of time on matchday to get to your position.

SMARTPHONE / PRINT @ HOME TICKETS

If ordering online direct from Leeds Rhinos tickets are available to use on a smartphone or printed out at home as PDF tickets will be sent attached to your confirmation email. For further information on Smartphone / Print @ Home tickets please click here - https://tickets.therhinos.co.uk/PagesPublic/UserControlled/UserDefined.aspx?page=DigitalTicketFAQ 

Please be aware if you have ordered your tickets directly from your own club then you need to collect your tickets before 

STADIUM INFORMATION

WHAT TIME DO TURNSTILES OPEN?

Turnstiles are available on Kirkstall Lane (Gate G) and will open at 12.30pm for the Keith Howard Foundation Trophy. Your tickets will display which entry points can be used with your ticket.

Away fans who have purchased tickets directly from the away club can only access the stadium via Kirkstall Lane (Gate G) turnstiles only.

Fans cannot transfer in either direction across the South West Corner (between Tetley’s South Stand and Western Terrace).

DISABLED VISITORS GUIDE

Leeds Rhinos disabled visitors guide can be found here - https://www.therhinos.co.uk/headingley-stadium/disabled-visitors/

CAN I BRING A BAG?

Small bags (no larger than an A4 piece of paper) will be allowed on match day. These will be subject to searches at the turnstiles. Please do not bring anything larger than this as you will not be allowed to bring it in. If you require a larger bag for medication purposes, please contact tickets@therhinos.co.uk in advance of match day.

Headingley Stadium Ground Regulations and bag policy can be found by clicking here - https://tickets.therhinos.co.uk/PagesPublic/UserControlled/UserDefined.aspx?page=groundregulations

MATCHDAY SEARCHES AND BAG POLICY

Leeds Rhinos take the safety of our supporters very seriously. Under a recommendation from a security aspect, we have made important changes to help ensure the safety of all supporters, visitors and staff at Headingley Stadium. These include enhancing the searching of supporters at the turnstiles on a matchday. This means that entry to the stadium may take longer and as a result it is likely that queues may occur, however we will do all we can to keep things moving. We are requesting that supporters do not bring bags to the stadium to avoid these search processes. 

This policy addresses issues such as the importation of alcohol into the stadium, the delivery of potential weapons or pyrotechnics and includes measures to adhere to our prevent terrorism incidents.

SIZE OF BAGS

• It has been recommended to supporters to bring nothing larger than an A4 piece of paper.

• If supporters bring rucksacks or backpacks which are bigger than the recommended size they will be searched and tagged. If they are deemed to be too large, they will be searched, tagged and taken to a secure area for the duration of the match and are to be collected after the match. If a bag is seen inside the ground without a tag it will be necessary for it to be searched and left in a secure area for collection after the match.

BAG SEARCH PROCEDURES

• Searching of bags will only be conducted by appropriately qualified SIA-badged personnel.

• No bags held by under 16s will be searched without the prior approval of the person's parent or carer.

• Search personnel will not put their hands into the bags. They should look inside the bag and request the spectator to take out any items of concern. (This measure is also to protect staff, so they do not damage themselves on sharp objects in the bag.)

• Bags will be retained at the ticket office for the duration of the event or until collected by the spectators on departure from the stadium. The Club takes no responsibility for the bags or its contents in the period that it remains on the Club's premises.

Spectator searching

• The Club retains the right to search any spectators entering the stadium. This is referred to in the stadium's regulations and permission to be searched is granted by a spectator when they purchase a match ticket. Any supporter that subsequently refuses to be searched will be refused admission to the stadium. The Club will make no refund on any ticket purchased to spectators who is denied admittance due to a refusal to be searched.

• All searching will be based on live assessment at the point of entry but the Club reserves the right to introduce a 100% searching policy on personnel for any event or at any time during an event.

• All personnel searches will be conducted by suitably qualified SIA-badged personnel. All searches will be conducted on a gender specific basis and, in particular, searches on female spectators should be carried out only by female staff.

• Searches on spectators aged 16 or less must not be carried-out. However, with a parents or carer's prior approval, it is possible to request that the spectators conduct a self pat-down to identify any items that are in contravention of the ground regulations.

For the avoidance of doubt, the ground regulations stipulate the following items are not permitted within the stadium and may be confiscated: fireworks, smoke canisters, knives, bottles, glasses, cans, flags, banners, poles, stools, crates, fold-up chairs, flasks, pushchairs, children's car seats and other similar articles and containers which might be used as a weapon or missile.

These search measures have been introduced to try and ensure spectators can enjoy a safe environment while watching their sport and pastime. Club personnel and their agents will deliver this policy firmly but politely with understanding. The support of all supporters in delivering this policy successfully would be much appreciated.

HEADINGLEY STADIUM GROUND REGULATIONS

Upon purchasing a ticket to attend a Leeds Rhinos Home Game, all fans are agreeing to adhere to the Headingley Stadium Ground Regulations - https://tickets.therhinos.co.uk/PagesPublic/UserControlled/UserDefined.aspx?page=groundregulations

INSIDE THE STADIUM

FOOD AND DRINK

·       All public bars in concourse will open from turnstile opening.

·       The Global East Stand Café Bar will be open selling hot drinks from Costa Coffee, hot food and snacks. There is also a public bar available.

·       The Long Bar will not be open following this game.

·       Most public bars will close 15 minutes after half time.

·       Tetley’s South Stand Concourse bars will remain open until 1 hour after the final whistle.

Please note that all our bars and food concession units are now ‘cashless’ so please ensure you bring your credit / debit card OR you can pay using your smartphone.

SMOKING

Smoking, vaping and e-cigarettes will be allowed in designated smoking areas which are at Gate B, Gate D and Gate G.

WI-FI

Super fast free Wi-Fi is available for all fans on matchday! Just join ‘Rhinos-FREE’ network to get started.

BLUE AND AMBER MATCHDAY PROGRAMME

Leeds Rhinos matchday programme will be available from sellers around the ground, please be aware this is cash only. Leeds Rhinos Ticket Office will also have a small number of programmes available should you wish to pay by card. Prices for these will be £2. Please be aware that there will not be a digital programme sent for this game.

GOLDEN GAMBLE

Golden Gamble (matchday half time draw) is available for the game for only £1 a ticket with the chance to win up to £2000! Don’t forget to pick up your ticket from sellers around the ground when you arrive at the game! Please be aware this is cash only!

PYROTECHNICS, FLASHING FLOODLIGHTS, SPECIAL EFFECTS AND FLASH PHOTOGRAPHY

During match day or event day entertainment (pre, half time and post-match) there may be use of pyrotechnics, flashing floodlights, special effects and flash photography used.

FANS PHONE

The Fans Phone allows you to report any issues anonymously and to ensure our fans don't feel in danger by visibly reporting issues to stewards. Should you need to report anything on the day, please use our fans text line number on 07500 312 832 (texts are charged at standard network rate). Please provide as much detail as possible about the issue and your location to allow our stewards to monitor the situation and act where necessary.

COVID-19

The club would like to remind all spectators they are responsible for ensuring that themselves and everyone in their party who maybe experiencing any COVID-19 symptoms, DO NOT travel to Headingley Stadium on match day.

CLEANING

Please ensure you continue to wash your hands regularly and/or use the hand sanitiser provided.

Leeds Rhinos will continue to undertake regular cleaning of all public spaces including bars and toilets throughout match day. 

FURTHER INFORMATION 

RESPECT OUR STAFF

We ask that all supporters and visitors treat all staff and club officials with respect and patience as we introduce these new regulations. Abuse or threatening behaviour towards staff or club officials will not be tolerated.

FAN BEHAVIOUR ON MATCHDAY

Fans are reminded that anti-social behaviour and inappropriate chanting is not welcome at Headingley Stadium. Our Fans Phone is in operation to help report any issues anonymously – please do not hesitate to text us on 07500 312 832 during match day with as much detail as possible about the issue and your location to help us to monitor the situation and act where necessary.

RESPECT OUR NEIGHBOURS

Please remember, Headingley Stadium is situated in a residential area and we ask that you ensure you respect our neighbours when arriving and departing the stadium for matches.

Please ensure if you are parking your vehicle in the surrounding streets that you do it sensibly, you dispose of any waste responsibly, and finally, remain on public highways and keep noise levels to a minimum.

NEED FURTHER ASSISTANCE?

If you require any further information not stated above, then please either visit our website www.therhinos.co.uk , check our social media channels (Facebook, Twitter and Instagram) or please ensure you get in touch with us either via 0371 423 1315 (For up to date opening hours please click here.) or by emailing tickets@therhinos.co.uk.